Frequently Asked Questions
Everything you need to know about ESR TECH gadgets and services.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs processing.
What is your return policy for electronic items?
We offer a 30-day money-back guarantee. Products must be returned in their original packaging with all accessories included to be eligible for a full refund.
Do ESR TECH products come with a warranty?
Yes, all our electronic devices include a standard 12-month manufacturer warranty covering any defects in materials or workmanship under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order status?
Once your order is shipped, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Are your products compatible with both iOS and Android?
Most of our smart accessories and peripherals are designed for universal compatibility. Please check the 'Specifications' section on individual product pages for specific OS requirements.